Emotional Intelligence Leadership Operations Sales 
Harvard Business
MAY 23, 2018
It’s possible to fake emotional intelligence. Similar to knockoffs of luxury watches or handbags, there are emotions and actions that look like the real thing but really aren’t. Given that most people aren’t sociopaths, in my experience, the more common misuses of emotional intelligence are subconscious.
Organizational Talent Consulting
MARCH 28, 2022
Effective leadership is communication. A few things about effective leadership communication are proven based on several studies over the past two decades. With these recommendations, you can focus on the critical few proven leadership communication solutions that create business results. Why Leadership Communication Matters.
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Rick Conlow
JANUARY 2, 2023
They operate in a bubble and do not attend the party. Among CEO top priorities are sales growth and profit. Customer loyalty generates sales growth and profit. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels.
Rick Conlow
MAY 31, 2023
Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.
Strategic Planning and Management Insights
NOVEMBER 22, 2021
Amy Lynn Durham is a former corporate sales manager turned Executive Coach and Leadership Development Coach. As a sales manager, she managed $38 million in operating income with 400 employees from the Bay Area to central California. She's also the author of Create Magic at Work.
Management Consulted
MAY 10, 2015
The Hay Group carried on growing for the next 20 years, expanding its operations and its global reach. His mantra formed the foundation for Hay Group’s new attitude towards leadership. Things continued in this vein, with Daniel Goleman using Hay Group research to publish “Working With Emotional Intelligence” in 1999.
Management Consulted
AUGUST 28, 2013
The firm sold a majority stake in the US government business for $2.45B to the Carlyle Group (Booz Allen Hamilton) and Booz & Company, owned and operated as a partnership, assumed the commercial strategy role. The practice areas of Booz & Company include: Strategy and Leadership. Operations and Logistics. Automotive.
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