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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

According to PWC , talent, technology and data will set winning professional services firms apart from the competition. Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Retain talent? Can you automate manual processes?

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When Is Teamwork Really Necessary?

Harvard Business

Although his one-on-one meetings with these reports, which involved progress reviews, motivation, and coaching, were highly productive, his monthly team meetings weren’t. Catherine, a senior marketing director leading a cross-functional product development team at the same company, provides a contrasting case study.

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How to Evaluate Your Marketing Leader’s Performance

Prudent Pedal

I hope it eases your angst, provides a rubric to simplify your conversation, gives your marketing leader their do, and sets you on a course for a less anxious and more productive review next year at this time. How to Evaluate Your Marketing Leader’s Performance – Productivity School of Marketing. Competitive Intelligence.

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The Consulting Value Proposition

Tom Spencer

Turnarounds. In an apparent attempt to stop McKinsey poaching key talent, AlixPartners sued its former employees (Eric Thompson, managing director of AlixPartners’ Hong Kong office, and Ivo Naumann, head of its Shanghai branch) on claims that they misappropriated trade secrets before they left the firm’s Asian operations.

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5 retail strategies that are here to stay

1 to 1

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Post-pandemic success rides on flexibility. Seamlessly connect the entire retail customer journey.

Retail 26
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How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). And you do need to give a good team room to do their best.

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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

1 to 1

Retailers will face customers supercharged by digital centricity who are fighting product shortages, higher prices, busy schedules, and holiday craziness. New products, data breaches, recalls, and inclement weather are just a few examples of the good, bad, and ugly of Black Friday shopping. Black Friday shopping is stressful.

Retail 26