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5 retail strategies that are here to stay

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At the 2020 National Retail Federation , on the eve of the pandemic, our writers noted that the future of retail was about removing barriers. Among so much change this much remains true, but how do we make retail experiences as easy and enjoyable as possible in our post-COVID world? Retailers need to remain nimble.

Retail 26
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eCommerce Success: Consultants Supercharge Results

Business Consulting Agency

Business consultants offer expertise in crafting compelling ad campaigns that maximize ROI. E-commerce business consultants analyze cost structures, pricing strategies, and operational efficiencies to improve the bottom line. Profitability Enhancement Ultimately, profitability is the key metric for any business.

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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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Streamlining Efficiency. With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. Brands can achieve triple digit ROI from RPA and other CX automation tools.

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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

See More Videos > See More Videos > Blockchain’s properties — transparency, immutability, and security — make it reliable and trustworthy for applications such as supply chain management, smart contracts, financial reporting, the Internet of Things, the management of private (e.g., in the next years.

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You Can’t Secure 100% of Your Data 100% of the Time

Harvard Business

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. Instead, practical security is about tradeoffs and ROI. Certainly not.

Data 31
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How One CMO Revamped Her Role

Harvard Business

The firm had outdated segmentation frameworks and loyalty programs, weak customer contact management, and suboptimized client identity management, so she championed and launched a customer relationship management initiative to revamp them. She also began paying more attention to projects that would drive future growth.

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The Questions Executives Should Ask About 3D Printing

Harvard Business

manufacturers, wholesalers, and retailers, according to a leading technology industry analyst. Each of the potential business benefits of 3D printing carries tax implications that could alter the equation for any anticipated operating efficiency or return on investment. trillion in inventories held by U.S.