Consulting Success

SEPTEMBER 6, 2018

Let’s talk about specialization for a moment. I did a podcast interview not too long ago with a consultant, now based in Scotland who has a wonderful specialization. There are some lessons in there that I think that all consultants, including you, can benefit from. I made this quick video to share those lessons with you. If you haven’t checked out that podcast episode yet, you can go to the Consulting Success Podcast and check. 4 Reasons Why Consultants Fear Specializing (And Why The

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Harvard Business

SEPTEMBER 6, 2018

Patrick George/Getty Images. It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that a study in the Netherlands found vacationers are no happier than non-vacationers after a break.

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LSA Global

SEPTEMBER 6, 2018

Weak Links in Your Corporate Culture Can Derail Performance. Is your corporate culture helping or hindering the performance of your business and your people? A healthy culture creates the foundation to attract, engage, develop and retain top talent that works well together. An aligned culture creates the environment to accelerate your strategy forward.

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Harvard Business

SEPTEMBER 6, 2018

Edward Munsch/Christophel Fine Art/Getty Images. Dirk was puzzled about what just happened. To the best of his knowledge, he had only asked Jerome (a recently hired senior executive), to deal more proactively with some of the company’s clients. But Jerome had suddenly become angry, defensive, and stalked out of his office. Jerome, for his part, was also confused.

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Seth Godin Blog

SEPTEMBER 6, 2018

Useful modern education is not the work of rote. When you tell someone the answer and then give them a test to see if they remember what you told them, that’s not education, it’s incented memorization. On the other hand, if you can ask someone a question that causes them to think about something unexamined, that challenges them to explore new ways of seeing the world or making connections, you’ve actually caused a change to happen.

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MBO Partners

SEPTEMBER 6, 2018

Five tips for communicating with large clients to help build a lasting, trusting relationship that leads to more future work.

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Harvard Business

SEPTEMBER 6, 2018

Susanna Price/Getty Images. The U.S. grocery industry has reached an interesting and uncertain crossroads. In 2017, German discount grocery retailers ALDI and LIDL announced plans to open hundreds of new stores across the United States. ALDI plans to open 900 stores by 2022 and LIDL to open 100 by the end of 2019. Also in 2017, online retail giant Amazon bought Whole Foods, and has been rolling out a series of experiments in ordering, pricing, and delivery in stores across the country.

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1 to 1

SEPTEMBER 6, 2018

What does customer experience success look like, how do you measure it, and why is it so darn hard? Those are some of the questions we posed to customer experience experts Kevin Shields, vice president of employer services at ADP, and Tim Keefe, and strategy consulting partner at TTEC. What they have to say may surprise you. Music credits: Siesta by Jahzzar; Something Elated by Broke for Free Listen to all episodes of The CX Pod at TTEC. .

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Harvard Business

SEPTEMBER 6, 2018

Leigh Wells/Getty Images. Appointing workers’ representatives to company boards may be an idea whose time has come. Politicians seem to like it. The most recent politician to make such a proposal is U.S. Senator Elizabeth Warren who would like to require companies with more than $1 billion in revenue to let workers elect 40% of board members. Before Senator Warren, a politician from the other side of the Atlantic and the other side of the political spectrum, Theresa May, pledged during her

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Harvard Business

SEPTEMBER 6, 2018

David Malan/Getty Images. President Trump has just asked the SEC to study the implications of moving to a half-yearly reporting deadline instead of the current requirement to file 10-Q forms on a quarterly basis. Over the years, I have heard from plenty of managers who have lamented that the pressure of quarterly earnings targets imposes a heavy toll on their ability to focus on the long term.

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