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How to GET Feedback When You Are the Leader

Rick Conlow

One sales executive told me he had an open-door policy. Later that week, I noticed a sales manager go in his office. Here is an example: Dave is CEO of a business of about 250 employees. Dave’s business has employee turnover 5x below industry averages, a waiting list of people who want to work with him.

How To 84
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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business

Outbound B2B sales are becoming less and less effective. In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. Why are more and more buyers avoiding salespeople during the buying process?

B2B 58
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Need Clients Now? 5 Strategies to Quickly Get More Consulting Clients

Consulting Matters

level, title, company size, industry, etc.) Use Examples of What You Do that Relates to Their Situation ( Goal: Make your value proposition relevant to them). Bring business cards and eBooks/white papers if you have them. They help you create a connection with a buyer long before you get on the phone.

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Need Clients Now? 5 Strategies to Quickly Get More Consulting Clients

Consulting Matters

level, title, company size, industry, etc.) Use Examples of What You Do that Relates to Their Situation ( Goal: Make your value proposition relevant to them). Bring business cards and eBooks/white papers if you have them. They help you create a connection with a buyer long before you get on the phone.

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Doubling a $400,000 Revenue Model With Business Trainer Blair Enns: Podcast #22

Consulting Success

Description: Self-described “recovering consultant” Blair Enns is the CEO of Win Without Pitching, a sales training organization for creative professionals in the design, advertising, and public relations fields. The book is available in several formats, including as an ebook and in manual format.

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A Good Digital Strategy Creates a Gravitational Pull

Harvard Business

You can control what you say in an ad, sales meeting, or company memo, but when people connect peer-to-peer, you lose direct control over what is said or done. In a similar way, companies that use the gravity model to compete can warp the marketspace , altering the dynamics of their industry. Imagine your industry as a galaxy.

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6 ways to renew (and stick to!) your CX vows

1 to 1

Invest and act on great customer experience Understanding the importance of building an organizational CX competency is a crucial first step, but without an executable strategy, organizations will continue to lag industry leaders. Renewing your CX vows begins with the basics. There are many ways to begin measuring your CX program.

Metrics 26