Harvard Business

DECEMBER 9, 2016

And we chose providers willing to open up their schedules to see patients virtually, either more efficiently during their clinical hours or during their non-clinical time. Like many hospitals, Brigham and Women’s Hospital (BWH) is actively preparing for the era of virtual care in order to best meet our patients’ needs.

Healthcare 28

Healthcare Video Efficiency Consulting 28

Harvard Business

MAY 24, 2017

So unlike your average patient, she described one 12-hour wait in the ER as having a “7% process cycle efficiency.” Like many patients, Jess felt her providers were delivering very little quality of care when defined by the one metric that mattered most to her: time. Jess was trained as a Six Sigma Green Belt.

Metrics 37

Metrics Education Operations System 37

Harvard Business

OCTOBER 9, 2017

Overlooking these realities is perilous, both for the patient’s well-being and for efficient delivery of care. The professional development should be engaging and dynamic so that adult learners seek it out because they view it as worthwhile. This work cannot happen in a vacuum of forced efficiency. A Way Forward.

Guidelines 39

Guidelines Efficiency System Meeting 39

Harvard Business

JUNE 7, 2017

As approximately one in eight women will develop invasive breast cancer over the course of their lifetimes, a failure to receive the recommended preventative screening could have serious health repercussions. And the whole system, not just primary care, is responsible for quality metrics related to prevention and chronic care (e.g.,

Groups 28

Groups System Metrics Examples 28

Harvard Business

AUGUST 8, 2016

Increasingly available high-quality surgical instruments, greater knowledge of potential complications, and widespread sharing of best practices made surgery more effective and efficient.

Operations 28

Operations Research System Culture 28

Harvard Business

JULY 13, 2016

Or you can join a premium community for advice, guidance, and connections with like-minded people on topics ranging from healthcare to entrepreneurship to art lessons. Identify the right metrics. In the digital membership economy, the metrics best apt to indicate success are more likely to be around member churn and engagement.

Cash Flow 28

Cash Flow Survey Metrics Accenture 28

Harvard Business

OCTOBER 17, 2017

The United States spends 40% more per patient than other developed countries but suffers the worse overall health outcomes. As a large team cares for patients, clear and efficient pathways for communication and workflows are necessary to ensure the patient experience is as seamless and organized as possible.

Metrics 35

Metrics Efficiency System Development 35

Harvard Business

OCTOBER 11, 2017

To date, only small steps have been taken at most health care systems (for example, clarifying the costs of specific tests during the test-ordering process), and new clinical analytics systems that offer better insights into costs and efficiency often aren’t integrated into day-to-day clinical care. The visual management board.

Management 28

Management System Data Tools 28

Harvard Business

DECEMBER 13, 2016

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. This idea of keeping people in their homes became a powerful mantra for the team and drove the development of Care in Place. Develop a complete understanding of the system.

Case Interview 28

Case Interview Insurance Insurance System 28