Remove Culture Remove Guidelines Remove Interviews Remove Operations
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Want to Conduct Organizational Assessments? Here's How to Get Started

Consulting Matters

The insight you glean through interviews and focus groups provide you an independent and outside point of view - one of the key reasons why executives hire consultants in the first place. You always want to do interviews with them. You always want to look at there's the leader and then there's the direct reports.

How To 156
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Making Time to Really Listen to Your Patients

Harvard Business

A doctor’s medical toolbox and supply of best-practice guidelines, ample as they are, do not address a patient’s fears, grief over a diagnosis, practical issues of access to care, or reliability of their social support system. In other words, it might save money in the short term but wastes money over time.

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The Barriers Big Companies Face When They Try to Act Like Lean Startups

Harvard Business

GE vice chairman Beth Comstock spoke to the issues of speed and continual customer input in a 2014 interview, when she said, “We work in these very complex, deep industrial technologies. The first is that lean startup goes against the cultural grain for most companies, and it can threaten the authority of decision-makers.

Company 28
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Younger and Older Executives Need Different Things from Coaching

Harvard Business

Our data included executives’ scores on personality and emotional intelligence assessments, interviews with their managers and HR, and our case notes. They were more likely to operate based on black-and-white ideals, such as, “There is one best idea that should prevail” or “I am running a pure meritocracy.”

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How One Hospital Improved Patient Safety in 10 Minutes a Day

Harvard Business

After all, in some ways, the situations were similar: A group whose members may not have worked together before must form a close-knit team quickly and execute their duties in a way that meets the organization’s guidelines to the letter. The card game must be tailor-made for your own culture and focused on your current challenges.

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How to Help the Employees You Gain in a Merger Succeed

Harvard Business

Ostensibly, young companies are “acqui-hired” more for their best people than for any real interest in their products, services, or ongoing operations. People need to understand the new cultural, organizational, and operational values they are being asked to embrace. The decision?