Remove Culture Remove Efficiency Remove Emotional Intelligence Remove Strategy
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LSA Global Delivers Leading Leaders Workshop for Technology Group

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized Leading Leaders Workshop. 96% Job Relevance. 96% Satisfaction.

Groups 36
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LSA Global Delivers Action Learning Program for Healthcare Leaders

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a highly customized 6-month Action Learning Program for Healthcare Leaders.

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LSA Global Delivers Action Learning for Leading Leaders

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a leadership action learning program called Action Learning for Leading Leaders.

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LSA Global Delivers Action Learning Leadership Program for Senior Executives at High Growth Market Leader

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for an action learning program entitled Leading Leaders for Senior Executives.

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Captive contact center vs. outsourcing: The most overlooked part of retail CX

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A survey by PwC found that 73% of consumers said that a good experience is key in influencing their brand loyalties and 52% would pay more for a speedy and efficient customer experience. Finding contact center employees with the right skillset can be difficult for brands to do efficiently. Becoming more efficient.

Retail 26
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Captive Center vs. Outsourcing: How to Pick the Right One for your Customer Service Needs

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This may seem like an attractive option for brands that want to retain control of center operations, and ensure all associates remain on-brand and embrace the corporate culture. Today’s workforce must possess complex problem-solving skills, excel in people management, coordinate well with others, and have high emotional intelligence.

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LSA Global Delivers Action Learning for Biotech Executives

LSA Global

To meet its long-term objectives, this fast growing Biotech client needed senior executives to better align overall strategies with individual and team priorities as measured by their ability to progress the R&D pipeline efficiently and consistently towards regulatory approvals and reimbursement for key therapies. Job Relevance.