Small Steps or Big Steps: What’s the Right Way to Begin Improvement?
Markovitz Consulting
JULY 11, 2017
Trying to improve productivity in a process by 25% on first try is (generally) a recipe for failure and frustration—notwithstanding Byrne’s success with that approach. The data on change management are consistent: about 70% of change initiatives fail, despite the plethora of books, conferences, and scholarly papers dedicated to the subject.
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