Remove Change Management Remove Comparison Remove Leadership Remove Management
article thumbnail

Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Many founders and CEOs ask us this question: Do I need an operations manager? How do I best structure the role of an COO or operations manager. What qualifications should an operations manager or COO have? COO or Operations Manager - What's the difference?

article thumbnail

How to Bring Out Your Best in the New Year

Organizational Talent Consulting

As we begin this new year, I encourage you to spend some quiet time reflecting on this past year - the unforeseen challenges, the changes you made to your leadership habits, and what is most important. Why critical reflection matters Reflection is a powerful leadership tool. Biases are present in all leaders. Open-mindedness.

How To 76
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2 Attributes of Great Change Leaders

Organizational Talent Consulting

In an environment of perpetual change, the enemy of great change leadership is good change management. Good change management involves minimizing disruptions, avoiding costly mistakes, and control. In contrast, great change leadership maximizes business speed, efficiency, and innovation.

article thumbnail

How to Use Reflection to Bring Out Your Best in the New Year

Organizational Talent Consulting

Leadership is about recognizing and leveraging the gap between stimulus and response to make a choice rather than a knee-jerk reaction. Using a leadership 360 assessment is one proven tool to improve critical reflection. This is one leadership assessment you need to be using. Journal of Work-Applied Management.

Journal 52
article thumbnail

Steps to Redesign Your Customer Experience

LSA Global

Understand the Current Customer Experience Just like any transformational change effort, successful customer experience redesigns start by doing a current state analysis to determine how employees and customers fully experience buying from and being served by you. This is where the leadership plays an absolutely fundamental role.

Metrics 36
article thumbnail

The 3 New Rules of Engagement For Leaders

Cheryl Cran

This rule requires leadership that is focused on ‘seeking the positive’ and ‘rewarding and recognizing positive contributions’ by the team members. #3- Employees increase their engagement when they see that leadership is driving change forward for the benefit of the company, the customers and ultimately the employees.

article thumbnail

Interviews with Asian Leaders – what did we find?

Ben de Haldevang

A first for iROAM (inarticulate Ramblings of a Management Consultant)! I have asked my co-inteviewer to give his perspective on the interviews we conducted. Abhay Pande made some comments below which I wanted to share with you.