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Case Study: Should You Adjust Your Business Model for a Major Customer?

Harvard Business

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. He’d been an aide to the mayor of Philadelphia at the time and knew well how much time city workers spent documenting and following up on complaints about broken lights.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

I studied arts and it was my initial formal training. During some of the conversation afterwards, one of the young American military personnel, probably not much older than me, stood up in the conversation and he very emotionally, in a very heartrending way said, “I’m just so tired of being trained to hate.”

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Where Predictive Analytics Is Having the Biggest Impact

Harvard Business

However, looking at the surveys and consulting reports, it is unclear what the precise use cases are that will drive this positive ROI from big data. Our goal in this article is to offer specific, real-world case studies to show how big data has provided value for companies that have worked with Microsoft’s analytics teams.

Data 53
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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

billion, its budget in 2015 was slightly higher than the total gross sales of General Motors. A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next. The stakes, in other words, were high.

Culture 28
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Is “Murder by Machine Learning” the New “Death by PowerPoint”?

Harvard Business

” Nobody wants to produce boring presentations that waste everybody’s time, but they do; nobody wants to train machine learning algorithms that produce misleading predictions, but they will. Crudely put, where active machine learning has people training machines, passive machine learning has machines training people.