Show report: CX and EX inextricably linked, with empathy as the glue
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MARCH 21, 2023
Transportation is what we do,” he added. Another speaker who underscored the intersection of CX and EX was Penny Stoker, talent leader, executive functions, at global consulting firm EY. The war for talent is real and it is worsening,” Taylor said. We define our business as an experience business. 1 issue is wage inflation.
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