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A Tool to Map Your Next Digital Initiative

Harvard Business

To develop a BDN, you work backwards, or right to left, from the agreed investment objectives and the expected benefits, and map the required changes to structures, processes, work practices, and how staff would need to work through to the new technology necessary to enable and sustain those changes. Insight Center. Sponsored by Accenture.

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What's Behind the Plunge in Oil? Winners and Losers? Boon to Spending or Recessionary?

MishTalk

Helm dismisses peak oil, I don''t (and to a certain extent he misses the construct), but much of the rest of what he has to say is accurate enough. And with this plunge in oil, new development has come to a halt. China is slowing down and developing alternative supplies. After all, that''s what peak oil is about.

Energy 77
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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. They’ve also grown their sales 134 percent while the S&P 500 has grown just 53 percent. They grew their sales 233 percent while the S&P 500 has grown just 10 percent.

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A Guide to Solving Social Problems with Machine Learning

Harvard Business

By now, policymakers are used to hearing claims like this in sales pitches, and they should appropriately raise some skepticism. We hope the rest of this article, which draws on our own experience applying machine learning to policy problems, will help you better evaluate these sales pitches and make you a critical buyer as well.

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