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A Look into Microsoft’s Data-Driven Approach to Improving Sales

Harvard Business

Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations , with strong results. Microsoft, where we work, is no exception, and B2B sales is one of the areas where we are seeing the most value.

Sales 28
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4 Self-Improvement Myths That May Be Holding You Back

Harvard Business

of all book sales in the United States. Myth 2: We get better by benchmarking ourselves against others. In some cases, we benchmark against those who are more capable or accomplished, which can be counterproductive when we fail to match them. HBR staff/Bettmann Collection/Getty Images. It accounts for about 2.5%

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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business

Traditional ZBB implementations focus almost exclusively on simple SG&A , in part because SG&A benchmark data is far more readily attainable than are relevant data from the core functions of comparable companies.

Company 32
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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.

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Reflections on 2013; What's Important, What's Not? What's Ahead?

MishTalk

96 Percent of Spaniards Believe Political Corruption is "Very High" Downturn Lingers House prices continued their decline, new lending declined retail sales declined. Here are a few facts from the Financial Post : "The IMF says Canada is the most expensive place to buy in the world using its housing to rent comparison, 85% above the average.

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A Guide to Solving Social Problems with Machine Learning

Harvard Business

By now, policymakers are used to hearing claims like this in sales pitches, and they should appropriately raise some skepticism. We hope the rest of this article, which draws on our own experience applying machine learning to policy problems, will help you better evaluate these sales pitches and make you a critical buyer as well.

Tools 28