Tom Spencer
APRIL 21, 2023
Consultants are still needed to interpret the results, identifying key trends and patterns, and making recommendations that can help the client to increase sales and customer satisfaction. The data analysis may reveal that many customers are looking for sustainable and ethical clothing options.
Harvard Business
DECEMBER 29, 2016
It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Wells Fargo. Volkswagen. and the U.K.,
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Harvard Business
MARCH 24, 2017
The onus for ethical behavior falls first to the employee. Most companies talk a good ethics game and even make their goals public. Partly to blame was GSK’s compensation policy for its sales representatives, which linked bonuses to individual sales performance. But it is the employee incentives that really matter.
Harvard Business
SEPTEMBER 20, 2016
The CEO of Wells Fargo, John Stumpf, apologized in front of a congressional panel Tuesday , saying in a statement , “I accept full responsibility for all unethical sales practices.” ” That speaks to why they did this in the first place: To meet sales quotas and earn incentives. Will eliminating sales goals do it?
Jerry Fletcher
APRIL 17, 2021
Tesla forced big automotive companies to get real about electric cars. Today, the 33,000 people in 28 counties around the world in their 2020 survey find that Business is now the only institution seen as competent and ethical. One battery sale worth under a hundred dollars led to purchases in excess of over $5000.
Harvard Business
DECEMBER 1, 2016
We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Empathy, we found, is correlated with ethics, and any ethical failure can prove costly. This year’s index builds on the methodology of last year’s.
Management Consulted
JANUARY 20, 2014
One of the key SOX impacts on consulting was the mandated “ethical wall” that was enacted – a firm could not both audit and consult for the same company, because it was considered a major conflict of interest. Digital Marketing, Sales & Customer Services. Automotive. In 2003, BearingPoint, Inc. Industries.
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