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How to Hire with Algorithms

Harvard Business

Sales organizations are trying to predict which sales associates will successfully close deals. Similarly, algorithms have the potential to improve hiring and promotion decisions in areas ranging from sales teams to teachers to police. Often the right metric will be a combination of characteristics. Insight Center.

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How Cloud Computing Is Changing Management

Harvard Business

That makes it imperative to start thinking about how management will be changed by the most impactful information technology of our time: cloud computing. ” The new way of deploying software, he said, also gives him visibility on where and how it is consumed, providing information about future costs.

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How the Water Industry Learned to Embrace Data

Harvard Business

” But in order to achieve those outcomes, the Romanian utility had to change its organizational processes and metrics. The utility had to re-define company metrics goals and create weekly and monthly processes for reviewing performance-against-goals.

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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

.” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive. Don’t make your AI too lite.

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How One Clothing Company Blends AI and Human Expertise

Harvard Business

Some extremely successful companies have made great use of recommendation engines to boost sales or improve customer satisfaction. In this distributed workforce, stylists are measured by a variety of metrics, including the amount of money a client spends, client satisfaction, and the number of items a client keeps per delivery.

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