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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

Article Tuesday, May 10, 2016. BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. We refer to these banks as the “premier league.”

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B2B Salespeople Need to Act More Like Travel Agents

Harvard Business

By 2012, our research shows, nearly 60% of a typical B2B purchasing decision — researching solutions, ranking options, benchmarking pricing, and so on — was happening before the buyer even had a conversation with a supplier. The campaign has resulted in dramatic increases in marketing leads and sales.

B2B 34
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Why Aren’t Black Employees Getting More White-Collar Jobs?

Harvard Business

My senior year in college, a black sales rep from IBM encouraged me and a group of fellow black students to consider a career with the company. When I joined the company, my branch sales manager — someone I considered a field office general — was black, as were many of my instructors.

Metrics 33
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Friday Fusion: July 10, 2020

Tsavo Neal

Your skills remind of me Matt Olpinski, a freelancer/consultant featured in my article on the best consultant websites : Here’s what Matt had to say about his freelancing website: The main reason why I have the website is because I don’t want to waste time, money, and energy on chasing down new clients. That is not what sales is about.

Sales 15
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A Refresher on Discovery-Driven Planning

Harvard Business

As McGrath and MacMillan explained in a 2014 article, the idea started in the mid-1990s while reviewing the projects Rita tracks in her “flops” file — her collection of failed growth projects that had lost their parent company at least $50 million. ” Step 2: Do benchmarking. What Is Discovery Driven-Planning?

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What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.