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Customer intent is a treasure trove of actionable data hiding in plain sight

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These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs. Apparel companies Stitch Fix and ThirdLove are two examples of companies that tout their use of data analytics and artificial intelligence in their services.

Data 29
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Job Hub: TOMS Jobs and Culture

Management Consulted

Today we highlight tremendous business analyst and post-consulting leadership jobs at TOMS. Whether someone is out shopping for apparel or looking to better our world, TOMS gives an opportunity for both. TOMS is a popular shoe manufacturer known for combining philanthropy with a profitable business model.

Culture 100
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The Biggest Obstacles to Innovation in Large Companies

Harvard Business

In most cases, that budget level produces a small innovation team that may be doing some concept development work, trend scouting, or training employees on innovation methodologies — but isn’t having a broad impact on the company. One write-in response to our question about obstacles to innovation was, “Leadership ADHD.”)

Company 53
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BTS Group Interviews and Culture

Management Consulted

BTS Group specializes in digital technology, leadership development, sales training, and assessments. However, the firm operates in five main practice areas: Assessments, Business Acumen, Leadership Development, Sales Training, and Strategy Execution. Leadership Development. BTS GROUP KEY STATS. Practice Areas.

Groups 100
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An Agenda for the Future of Global Business

Harvard Business

Toward a New Leadership Agenda. We already see companies localizing time-sensitive and highly customizable forms of production to move closer to customer demand, particularly in the fast apparel (Adidas, Zara) and automotive (Tesla) industries, thus turning global supply chains into two-way streets. Essential background.

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How to Excel at Both Strategy and Execution

Harvard Business

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. Adam Pretty/Getty Images. It just does not work.”