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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

Rita High School, where I learned to develop group and individualized training toward specific goals — namely, competing in band competitions or performing in concerts. L&D, goal-setting theory of motivation, and leadership training took shape during those five years with the band. References De Botton, A. The School of Life.

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The Secret History of Agile Innovation

Harvard Business

Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking. Once the Snowbird meeting had canonized a creed for agile innovation, the agile movement spread rapidly.

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Absurdities, Blatant Lies, Chutzpah, Political Expediency, Odd Couples

MishTalk

Informed Comment University of Michigan history professor Juan Cole makes some very interesting observations on Sectarian Blowback in an interview exchange with Amy Goodman of Democracy Now. I think it’s crazy that in 2001, when the Iranians were having candlelight vigils for the United States and sympathized with the U.S. Who is ISIS?

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Gig Work Doesn’t Have to Be Isolating and Unstable

Harvard Business

In 2001, when I was interviewing laid-off high-tech workers, many were frustrated that schools were still telling students that they needed to choose a single career. Since 2012, I’ve been interviewing and working alongside professional organizers, hired to help clients manage their homes, work spaces, and belongings.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

And Gulati’s research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. Join the conversation. With Ranjay Gulati.