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How to Be an Effective Player-Coach at Work

LSA Global

The origin of the term player-coach refers to a member of a sports team who simultaneously holds both playing and coaching duties. Although the practice is mostly extinct in sports, many companies today expect their managers – especially their first-level managers – to be an effective player-coach at work.

How To 45
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Lessons From Events

Martinka Consulting

Others on the panel were Julie Eisenhauer with Clark Nuber CPA, Jesse Ficks with Skis Painting, and Casey Schindler and Jake Licht with Baden Sports. The use of metrics, management reports, etc. The softer things like safety training and getting rid of bad customers. The challenge of change when you have longtime employees.

Banking 40
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How to Build a Better Sales Playbook

LSA Global

Like a playbook in sports that plans for the most frequent and most important in-game situations, a sales playbook is a unique collection of sales scenarios, strategies, plans, tactics, and tools to help a sales team consistently win when the stakes are high. What Is a Sales Playbook? Three Prerequisites to Creating a Better Sales Playbook.

Sales 28
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In Praise of Extreme Moderation

Harvard Business

Why does it seem like you can’t throw a paper airplane in some offices without hitting a person who is training for a marathon, planning a 10-day silent meditation retreat, or intending on scaling Kilimanjaro? They take up a sport to find some balance in their lives — and get caught up becoming marathoners.

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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business

Every step of the process was measured, and real-time metrics were easily accessible. Workers were carefully trained to follow processes exactly as they were laid out. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure. Previously, working in the call center was a solo sport.

Metrics 44
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How to Support Employees’ Learning Goals While Getting Day-to-Day Stuff Done

Harvard Business

Get top-level guidance and metrics. What metrics will be used to determine how well your unit is doing at embracing learning and development, and how will that in turn affect your review? Hire to train. I see this analogy in sports all the time. Here’s how. There will always be some tension.

How To 28
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How to Build Great Data Products

Harvard Business

Data products are a team sport. A series of algorithms that map a robust library of skills to content, careers, and learners, the graph powers a range of discovery-related applications on the site, many of which generate training data that strengthen the graph and in turn improve its applications. Stage 1: Identify the opportunity.

Data 34