Remove Management Remove Process Improvement Remove Retail Remove Sales
article thumbnail

7 Employee Comments that Destroy a Team

Rick Conlow

If spoken often then there are days when the manager wonders, “Why bother? However, these comments are also a wakeup call for a manager to improve his or her team leadership skills. Team Content and Process The bottom line is that a team’s success largely depends on the content and the process. Guess what?

article thumbnail

Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Facing a tight labor market as the holiday shopping season approaches, many retail companies will undoubtedly consider following the lead of Amazon, which recently announced that it is raising its minimum hourly wage for all of its U.S. Higher wages are good for retail and other low-wage service workers. above the federal minimum wage.

Retail 34
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. Although predictive models for change management are still a ways off, organizations can get themselves on the right path by adopting the right tools and capturing the right data.

article thumbnail

How to Motivate Frontline Employees

Harvard Business

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. The retail organization wanted to see how this applied to its stores.

How To 39
article thumbnail

Gorillas in our Midst

Tom Spencer

At the time, they were focused on selling CDs to consumers through retail music stores, and so they saw the new technology as a threat to what they thought was important. Matthew is pursuing a Masters in Management following a bachelor’s degree in psychology and has over ten years of experience in education and sports process improvement.

Retail 127
article thumbnail

What a Changing NAFTA Could Mean for Doing Business in Mexico

Harvard Business

While consumer spending has proven resilient, with same-store retail sales rising 6% YOY in April , most multinational corporations are developing contingency plans to mitigate risks to their businesses and reassessing the country’s role in their global market portfolio and supply chains. A tit-for-tat trade war.