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How To Deal With Negative Online Reviews: 5 More Things to Consider

Melissa Agnes

Last month’s post discussed five considerations for businesses when dealing with negative online reviews. These five considerations were: Directly responding to reviews; The so-called “carrot and stick” approach; Lawsuits; Identifying anonymous posters; and. By Whitney C.

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How To Deal With Negative Reviews: Five Things to Consider

Melissa Agnes

If you’re a business owner in 2014, it’s doubtful that you’ve not been affected by online reviews – whether positively, negatively, or both. If no business is immune, how do you deal with negative reviews? Directly responding to reviews. Remember, the customer typically has more leverage.

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How To Deal With Negative Online Reviews: 5 More Things to Consider

Melissa Agnes

Last month’s post discussed five considerations for businesses when dealing with negative online reviews. These five considerations were: Directly responding to reviews; The so-called “carrot and stick” approach; Lawsuits; Identifying anonymous posters; and. By Whitney C.

How To 40
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Happy customers are closer than they appear

1 to 1

For the third year in a row, Hendrick Automotive Group was the top overall ranked public or private dealer group for online reputation in addition to earning the highest sentiment and visibility score among all private and public automotive groups. CS: Can you give me an example of how you took care of your employees even before COVID?

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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business

They rely on backward-looking sales data and broad-brush reports to calculate overall market size and gauge how many reps they need and where to assign them. Digital tools can help make more accurate matches. The current economic expansion is long by historical standards, and thus the risk of recession rises with each passing month.

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