article thumbnail

Why CEOs Can’t Dance Redux

Rick Conlow

By not dancing, CEOs cost their companies billions of dollars of lost employee innovation, productivity, and customer service. In the 1940’s, Peter Drucker praised the company for its product decentralization but criticized it, even back then, for treating employees as a feudal cost center rather than a base of knowledge and potential.

article thumbnail

What It Takes to Become a Great Product Manager

Harvard Business

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Defining and tracking success metrics.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

As a Consultant, What's Your Blindside? - Free Management Library

Consulting and Organizational Management

In my experience, they often conclude their clients have problems primarily with, for example, interpersonal conflicts, emotional intelligence and authenticity. I rely on my business acumen as a former executive, my emotional intelligence training/certification, and my overall leadership experience to suit my client’s needs.

article thumbnail

What Happens to Mental Health at Work When Our Devices Know How We Feel?

Harvard Business

Just as data science and machine learning algorithms now colonize traditional business analytics and workplace attention, data-driven psychiatric research and mental health metrics will similarly reshape executive coaching, cognition, and emotional intelligence.

article thumbnail

How Rudeness Stops People from Working Together

Harvard Business

The teams exposed to rudeness displayed lower capabilities in all diagnostic and procedural performance metrics, markedly diminishing the infant’s chances of survival. Researchers filmed these simulations and had objective judges evaluate them. Leaders set the tone. It all starts at the top.

article thumbnail

The Fundamentals of Leadership Still Haven’t Changed

Harvard Business

There also are new assessment tools based on advancements in brain science, emotional intelligence, and relational modeling; new computer aided algorithms for decision-making; virtual reality simulations; and a host of new experiential programs, online courses, and university certifications.