Agile Emotional Intelligence Metrics Productivity 
Harvard Business
DECEMBER 13, 2017
Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Defining and tracking success metrics.
Harvard Business
JANUARY 20, 2017
The teams exposed to rudeness displayed lower capabilities in all diagnostic and procedural performance metrics, markedly diminishing the infant’s chances of survival. Researchers filmed these simulations and had objective judges evaluate them. Leaders set the tone. It all starts at the top.
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