Remove Efficiency Remove Emotional Intelligence Remove Strategy Remove Training
article thumbnail

The Rise of AI Makes Emotional Intelligence More Important

Harvard Business

We’re talking about jobs, that, until the last few years, we couldn’t imagine being done without the participation of an actual, trained human being. We’ve accepted that machines can do these types of tasks efficiently. Recognize your strengths and weaknesses when it comes to emotional intelligence.

article thumbnail

LSA Global Delivers Leading Leaders Workshop for Technology Group

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized Leading Leaders Workshop. Learn more about getting aligned.

Groups 36
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

LSA Global Delivers Action Learning Program for Healthcare Leaders

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a highly customized 6-month Action Learning Program for Healthcare Leaders.

article thumbnail

LSA Global Delivers Action Learning for Leading Leaders

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a leadership action learning program called Action Learning for Leading Leaders.

article thumbnail

LSA Global Delivers Action Learning Leadership Program for Senior Executives at High Growth Market Leader

LSA Global

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for an action learning program entitled Leading Leaders for Senior Executives.

article thumbnail

Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

A survey by PwC found that 73% of consumers said that a good experience is key in influencing their brand loyalties and 52% would pay more for a speedy and efficient customer experience. Finding contact center employees with the right skillset can be difficult for brands to do efficiently. Becoming more efficient.

Retail 26
article thumbnail

Captive Center vs. Outsourcing: How to Pick the Right One for your Customer Service Needs

1 to 1

Today’s workforce must possess complex problem-solving skills, excel in people management, coordinate well with others, and have high emotional intelligence. Finding contact center employees with the right skillset can be difficult for brands to do efficiently. Becoming More Efficient. Faster and More Effective Training.

How To 26