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How a Collaborative Culture Can Attract Young Professionals

Tom Spencer

Consulting is about more than financial return on investment (ROI). As a result of this generational shift in workplace culture, consulting firms are under pressure to adapt by improving work arrangements for employees. What might a new, more flexible culture in consulting look like? The reason for this is obvious.

Culture 78
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Calculating the ROI of Customer Engagement

Harvard Business

A more sophisticated understanding of engagement allows community managers to effectively influence and change it, and even to calculate an ROI for engagement. This requires individuals to feel like the community culture is both supportive and challenging, making it a safe space to explore, admit vulnerability and share half-baked ideas.

ROI 28
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5 Ways to Transform the Employee Experience and Retention

Rick Conlow

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. listened better, or admitted a mistake, or handled conflict constructively? These kinds of actions produce employee experience that increases productivity and trust.

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Accountability in your Workplace – More Important than Ever

Effective Managers

When managing remote staff, it is important to engage the team and maintain a sense of wellbeing by creating an accountability culture. We need to learn new strategies for ensuring transparency and building trust through remote communication, to which an accountability culture is key. Communication is Vital. Beyond Coronavirus.

Culture 52
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Why Companies Are Creating Their Own Coworking Spaces

Harvard Business

Orange’s VBN is one example; another belongs to a large telco in Silicon Valley, where its teams huddle alongside those from customers to prototype products and services. ” The role of community managers in fostering this culture can’t be overstated. Some companies are aggressively testing both. The latter is crucial.

Company 30
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Transforming from a Good to Great Coach

Rick Conlow

Inadequate Feedback: Managers may not provide timely and constructive feedback to employees, which is a crucial aspect of coaching. In addition, the study showed that organizations that provide coaching to their employees report improved performance and productivity, with 86% of organizations saying they recouped their investment in coaching.

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Organizational Fitness for Growth: Five Insights for CEOs

Kates Kesler

Royal Dutch Philips is a $20B diversified consumer electronics, healthcare, and lighting products company. He reset collaborative P&L metrics and business review processes, shared by the region leaders and the global product leaders, to form tight “business handshakes,” that he regards as the center of a granular set of growth strategies.

Apparel 82