Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 28

Metrics Retail Sales Automotive 28

Harvard Business

DECEMBER 7, 2017

The investment industry is changing. All investment practices will consider environmental, social, and governance (ESG) metrics because some of those metrics are financially material, meaning decision-useful pieces of information. In both cases, social and environmental metrics matter for the business’s financial success.

Chemicals 28

Chemicals Industry Metrics Financial 28

Harvard Business

OCTOBER 21, 2016

Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%. Since 1994, Dow has invested nearly $2 billion in improving resource efficiency and has saved $9.8 ” Improving risk management.

Study 28

Study Efficiency Productivity Operations 28

Harvard Business

JUNE 1, 2017

This twinned production thermostat could be instrumented to help predict the most cost-effective ways to heat critical chemicals in a production process. But why stop with industrial assets? These metrics should inform ongoing feedback as well as training for individuals, teams, and their algorithms.

Enterprise 29

Enterprise Data Productivity Software 29

Harvard Business

NOVEMBER 16, 2016

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

System 28

System Healthcare Financial Construction 28