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Crisis Management: How Did the Financial Services Industry Fare During 2020?

Clarity Consultants

In 2020, the financial services industry had to put its crisis management plans into action. As the year went on, mandates changed, and customer expectations shifted, making continuous change part of the ongoing paradigm throughout the rest of the year. Re-Opening Plans Were Formed Early in the Pandemic.

Financial 104
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LSA Global Increases Change Management Skills for ERP Implementation at High Growth Financial Services Firm

LSA Global

This fast growing financial services firm wanted to double revenue and increase efficiency by 50% while maintaining high levels of client satisfaction and employee engagement. Assess Change Readiness Baseline Assess change readiness of key stakeholders to benchmark and baseline for training and navigating change.

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Health Systems Need to Completely Reassess How They Manage Costs

Harvard Business

For the contracts that remain, and also consulting contracts that are typically of shorter duration, there should be an explicit target return on investment, and the contractor should bear some financial risk for achieving that return. To avoid this danger requires a discerning talent-management capacity in the human resources department.

System 37
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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 41
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How to Get Health Care Employees Onboard with Change

Harvard Business

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. The organization had a strong community tradition and over 4,500 talented employees.

How To 28
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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

APM Conference 2024: Navigating Tomorrow: Future Skills for Project Professionals June, 5-6, Coventry, UK The event aims to help project management professionals navigate the present-day fast-changing world and understand its impact on their profession.

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Excellent Performance From People: Follow the ‘10 Commandments!’

Confessions of a Consultant

The ‘workers’ (like myself) wore blue overalls; the foremen had brown coats; the supervisors were kitted out in white; the management sported double-breasted suits (the fashion at that time). This ordered hierarchy was an efficient way to denote ‘who did what’. We all have talent — in case you don’t know”!

Energy 40