article thumbnail

Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Johanna Rothman

During the three-day outage, they learned: Because the deployment team felt pressure to deploy, they didn't read the documentation carefully enough. Money Policies to Manage Cash Flow. If people have to ask for books or training, could you offer everyone a book allowance or a training allowance?

Policies 131
article thumbnail

Determine the ROI of hiring a small business operations consultant

Asamby Consulting

Assuming you're doing tax returns for you clients and develop a tool to speed up information and document collection. Documenting Standard Operating Procedures Making your companies knowledge available to everyone in the company is important, nobody would argue that. You're now able to process 120 instead of 100 tax returns.

ROI 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

It prevents you from generating reliable cash-flow forecasts and makes it incredibly difficult to manage resources. Do you provide hands-on skills training? What kind of impact has that training had on client outcomes? Are upskilling/training efforts driven by customer feedback? The bottom line? Retain talent?

Agile 52
article thumbnail

Case Study: Should You Adjust Your Business Model for a Major Customer?

Harvard Business

He’d been an aide to the mayor of Philadelphia at the time and knew well how much time city workers spent documenting and following up on complaints about broken lights. And it would give the company more control over its product and brand and a more stable cash flow, which would translate into higher multiples from would-be investors.

article thumbnail

Pros and Cons of Professional Employer Organizations (PEOs) Why a “Virtual PEO” May be the Better Option

Emerson Consulting Group

Arguably, it’s hiring and training. And who will do the hiring and training? While the PEO offering includes some level of employment practice liability insurance (to protect themselves as the employer of record), it doesn’t protect you against the errors you might make in hiring, training, or other employee-related actions.