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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The program fit well into the hospital’s brand as an expensive but high-quality care center with the best talent, technologies, and service.

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Why CEOs Can’t Dance Redux

Rick Conlow

Because of this, CEOs are leaving a tremendous amount of employee potential talent and contributions on the table. Consider GM as a case study. A global IBM study found that 33% of CEOs had engineering degrees and another 15% had finance degrees. CEOs focus on data, facts, figures, and metrics.

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Why Character Matters in Leadership

Organizational Talent Consulting

Evidence from workplace studies on the benefits of character suggests that leaders with high character scores outperform others on company performance metrics. The strategic planner as prophet and leader: a case study concerning a leading seminary illustrates the new planning skills required. Claar, V.V., Jackson, L.L.,

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Selling as a Competitive Advantage in a Crowd

LSA Global

Combine that with the sobering fact that buyers report that over three-quarters of solution sellers do not clearly understand their key issues, are unclear how they can add meaningful value, and are not well prepared to answer questions or to share relevant case studies to substantiate what sets them apart.

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To Better Train Workers, Figure Out Where They Struggle

Harvard Business

The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion. These metrics can be converted into an estimate of ROI for the employer. Three-quarters of our training is practicum, providing hands-on practice through role playing, case studies, and simulations.

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Make Data a Cornerstone of Your Team

Harvard Business

Many are investing heavily in hiring talent with data skills and building out data proficiency across the organization. Share these case studies with the team to encourage them to think about how a process change or new tool might be able to help with their job. Insight Center. Scaling Your Team’s Data Skills.

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How Women of Color Get to Senior Management

Harvard Business

To look into this question, I conducted a case study as part of my dissertation research involving 23 women of color at a Fortune 500 company. This said, training alone will change nothing if managers aren’t held accountable for culture and talent. What made their ascent possible?