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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization. Leading organizations have the agility and flexibility needed to respond to disruptions, evolve with market conditions, and act on emerging trends without clunky processes holding them back.

Agile 52
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What to Do If Your Team Is Too Busy to Take On New Work

Harvard Business

When a manufacturing line in a factory is running efficiently, one can see lines of robotic arms working synchronously, conveyor belts moving smoothly, and goods being produced. But as a leader, how do you know whether your team is really needs more resources, or whether they could be working more efficiently?

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Scaling Customer Service as Your Startup Grows

Harvard Business

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Meet regularly to review common customer issues and build fixes into your product roadmap.

Metrics 48
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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Drawing on the concept of “efficiency wages,” some economists argue that higher pay can by itself improve performance by enabling companies to attract and retain better people and by motivating employees to work harder. But higher wages alone are not enough to break this vicious cycle. Take-home pay.

Retail 29
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Leadership Development Should Focus on Experiments

Harvard Business

product pricing, operational efficiency, customer service, etc.). Another tried generating operational efficiencies through a different supply chain control tower process. In other words, the main purpose was to quickly learn about what does or doesn’t work. One experiment generated a 2.6%

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Advances in linguistic analysis of text mean we can now capture clues about behavior from people’s word choice; even the use of articles and pronouns can help reveal how someone feels. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.

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Keeping Human Stories at the Center of Health Care

Harvard Business

The tradeoff, however, is that we’ve become so focused on using the technology (as this HBR article points out) that we spend far less time listening to individual human stories. Measuring staff well-being and clinician resilience before and after a new technology or process improvement is deployed is essential to eradicating burnout.

Metrics 28