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Uber Shows How Not to Apply Behavioral Economics

Harvard Business

As Noam Scheiber writes in the Times article, “Employing hundreds of social scientists and data scientists, Uber has experimented with video game techniques, graphics and noncash rewards of little value that can prod drivers into working longer and harder — and sometimes at hours and locations that are less lucrative for them.”

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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Delta Airlines CEO Ed Bastian’s announcement that in-flight wi-fi would be free for loyalty members went over with flying colors, drawing hoots and rousing applause. airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We And that’s what we do.

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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Watch the 2 minute video above to learn how to use this list of consulting lead generation methods effectively!). Creating a video course. Video presentations. Creating a Video Course. It does not need to be a full-length, 20+ hour video course (you’d charge for that!), Jon Jantsch, Duct Tape Marketing. ? ?.

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Competing in the Huge Digital Economies of China and India

Harvard Business

In India, 90% of the country’s registered publications do not have a website because of language barriers and 95% of video consumption is in local languages. Currently, China is ahead on the major economic metrics: to add as much to its GDP as China will in 2018, India would need to grow by 40%.