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How P&G and American Express Are Approaching AI

Harvard Business

Ash Gupta is President of Global Credit Risk and Information Management at American Express, and Guy Peri is Chief Data Officer and Vice President of Information Technology at P&G. The company also built an expert system that helped advertisers at P&G to use, modify, and reuse the company’s advertising assets.

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The Pros and Cons of Robot Managers

Harvard Business

Although the science of talent management is robust , managers tend to play things by ear. This is why technology is often defined as “doing more with less” However, AI is not infallible. Objective feedback. The problem is not that robots cannot do mundane tasks, but that they cannot accomplish some vital ones.

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Businesses Can No Longer Avoid Becoming Political

Harvard Business

Rather than being undercut by new, lower-cost competitors in rapidly developing economies, such as China and India, companies have globalized their supply chains or offshored their production. Even Bill Gates, whose Microsoft products have eliminated jobs that once employed tens of millions of people, recently called for a tax on robots.