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We Can’t Study Short-Termism Without the Right Metrics

Harvard Business

However, firms can efficiently increase margin growth without much revenue growth by managing to squeeze out their fixed costs to service the same level of output. So this measure may mislabel efficient companies as myopic. One way to gauge this is in how a firm treats its workforce in bad times.

Metrics 31
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Keynes Is Dead, Abenomics Fizzles, US Fails to Reach Escape Velocity, Stimulus Fatigue

MishTalk

The 2008 crisis prompted a pause. In the decade before the 2008 financial crisis, trade was driving growth. After the 2008 crisis, all big economies, mainly China and the United States, pursued serious stimulus. It increases growth potential through higher efficiency. It continued in the following three years.

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If You Think Downsizing Might Save Your Company, Think Again

Harvard Business

During the Great Recession of 2008, companies around the world downsized their workforces. American firms alone laid off more than 8 million workers from the end of 2008 to the middle of 2010. Many of these effects may have long-term consequences, like reduced innovation, that are not captured in short-term financial metrics.

Company 28
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How Microsoft Used an Office Move to Boost Collaboration

Harvard Business

We came to this hypothesis in part due to early research by Gina Venolia, a senior researcher at Microsoft Research , who conducted a 2008 study that examined the special problems faced by remote teammates at Microsoft. Additionally, meetings were more efficient, with a slightly shorter duration of.77 77 hours compared to.85

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The Comprehensive Business Case for Sustainability

Harvard Business

In addition to the financial benefits that accrue from increased competitive advantage and innovation as discussed earlier, companies are realizing significant cost savings through environmental sustainability-related operational efficiencies. Since 1994, Dow has invested nearly $2 billion in improving resource efficiency and has saved $9.8

Study 28
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Transformational Leadership: Changing Culture to Fuel Financial Success

Organizational Talent Consulting

Company cultures centered on efficiency thinking have flooded the marketplace with low-cost, widely available products and resulted in tremendous waste and social issues (Brown, 2009). Inequity and discrimination result from failure, one person at a time, one action at a time (Greenleaf, 2008). 2008) The servant as leader.

Culture 52
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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Gartner & 1to1 Media CRM Excellence Awards. Mobile Marketing. Sales Effectiveness. Social Media. Voice of the Customer.

Media 37