Remove tag customer retention
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Better Website Results with Consulting Services

Business Consulting Agency

In the digital age, a company’s website serves as its virtual storefront, playing a pivotal role in attracting customers, driving conversions, and fostering brand engagement. Enhancing UX not only improves visitor satisfaction but also contributes to higher conversion rates and customer retention.

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What is Social Customer Service?

Tom Spencer

Social Customer Service allows customers to ask questions, and have them answered by a staff member or another customer. AT THE CORE of every successful business are a few key ingredients, and customer service is one of them. But is it possible that social media could be used to provide effective customer service?

Insurance 104
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Should You Compete with Amazon or Sell on Amazon?

Harvard Business

Now more than ever, customers expect free shipping and free returns. The shift from brand loyalty to platform loyalty has forced specialized online retail companies like my own to ask, How can I keep my customers loyal? Finally, for high-end brands, Amazon’s site does not offer luxury customers a distinctive experience.

Retail 33
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Patagonia’s ‘Vote the A**holes Out’ Tags Are a Story in Organizational Alignment

Brimstone Consulting

How did a designer get the four-word phrase on the tags of Patagonia’s Stand Up Shorts? Patagonia made headlines in September when people discovered this message on the underside of the clothing tags in the company’s Regenerative Organic Stand-Up Shorts and began posting photos of the tags on Twitter. Vote the a s out.”

Film 76