Rick Conlow

AUGUST 1, 2023

Increased Productivity: According to a study by the McKinsey Global Institute, productivity improves by 20-25% in organizations with connected and collaborative employees. Customer Satisfaction and ROI: Finally, The Forrester Organization found companies with superb teamwork increased their NPS ratings from 14 to 58 w ith a net ROI of 437%.

ROI 72

ROI Training Training Leadership 72

Rick Conlow

OCTOBER 19, 2023

13 Reasons Managers Fail at Coaching Check out these thirteen reasons managers may struggle or fail at coaching: Lack of Training and Skill: Corporations promote managers based on their technical expertise or job performance but may not receive proper training in coaching skills. This means enhancing your career and team’s success.

Training 86

Training Training Leadership Development 86

Harvard Business

JUNE 30, 2017

When it comes to training and workforce development, lots of them. In a 2014 survey , 55% of executives said a major constraint to investing in training was that they did not know how to measure success. Almost half (49%) said that it was difficult to ensure a return on investment (ROI). For example, in the U.S.

Training 33

Training Training ROI Metrics 33

Strategic Planning and Management Insights

MARCH 6, 2023

McKinsey & Company discovered that data-driven firms are 23 times more likely to acquire customers , six times more likely to retain them, and 19 times more likely to be profitable than their counterparts without a data-driven culture. However, not all management training programs are created equal.

Report 98

Report Data Strategy Strategy 98

Progressus

OCTOBER 27, 2023

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.

Industry 52

Industry SMB Software Talent 52

Harvard Business

OCTOBER 10, 2017

A recent McKinsey report found that while 84% of corporate executives think innovation is key to achieving growth objectives, only 6% are satisfied with the innovation performance of their firm. Another pervasive reason is that senior executives are trained as operators, not innovators. That’s quite a mismatch.

ROI 28

ROI Operations Enterprise Research 28

Tsavo Neal

JANUARY 25, 2018

ROI calculator. McKinsey’s most popular article in 2017 was a list post. As a consultant, there is no better position to be in for sales conversations than that of the trusted advisor — a position that publishing your white paper helps you take. Following up with a “Hello” page. Creating a bonus vault.

Consulting 68

Consulting Advertising Case Interview Conference 68