Consulting Success

APRIL 8, 2019

Excellent customer service is vital for business growth as cliché as it may sound. Being one of the most important elements in sales and marketing, it needs deep focus and expertise, even in the consulting arena. Ron Kaufman, ranked as the number one customer service guru in the world by Global Gurus, knows the drill. As he dives into his journey from managing Frisbee festivals to exploring and winning in the consulting and speaking fields, Customer Service Is An Advantage In Consulting with Ron

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Consulting Sales Marketing Management 117

The Fearless Marketer

APRIL 8, 2019

OK, the gloves are off. I’ve been haranguing you for more than a month about writing funny emails. But you’re still skeptical, to say the least. Here are all your serious objections: 1. I can’t write funny. It’s hard. I can’t do it. OK, I quashed that one last week. Get over it, already. Read my amazing argument here. 2. This won’t work in my industry.

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Industry Efficiency System Research 54

The Source

APRIL 8, 2019

There are some things in life that are inevitable: a thunderstorm during the summer on the one day you forget to take an umbrella; your child being ill the night before that really important client meeting. Something far more inevitable than any of that, even, is the challenge consultants face when trying to secure timely and full—or even partial—payment from clients in the Middle East.

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Course Meeting Consulting Marketing 56

The Management Centre

APRIL 8, 2019

Over the course of my career I have been very fortunate to have support from some brilliant people. I genuinely would not be where I am today without the input, insight and inspiration from my mentors – and indeed, my mentees. A mentor can be defined as simply as ‘an experienced and trusted advisor’. But for me, a mentor is more than that. They hold the role of critic, coach, challenger, champion and confidant.

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Meeting Interviews Development Study 45

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Management and IT Consulting

APRIL 8, 2019

Here are the 7 unique innovations of Deltek Vantagepoint your consulting firm needs today.

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Consulting 40

Harvard Business

APRIL 8, 2019

They can play a valuable role at first, but then quickly bow to the desires of ruling elites.

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Consulting Government 43

LSA Global

APRIL 8, 2019

On-the-Job Training to Reinforce Learning. On-the-job training to reinforce learning has significant advantages over the kind of old-school training that occurs in a classroom environment. But it, too, can be a waste of time unless it’s done right. Most training gurus agree that on-the-job training is the most effective way to learn the skills, knowledge and competencies required for a specific job.

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Training Training How To Metrics 28

Harvard Business

APRIL 8, 2019

Its trust problem won’t change until its business model does.

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Seth Godin Blog

APRIL 8, 2019

There are two kinds of marketing, and the gap between them keeps widening. You’ll need to choose. Do marketing to people or with them… Actually, there are a few other gaps worth considering: Average stuff vs remarkable edge cases. Brand vs. direct. Unmeasured vs. measured. Largest imaginable market vs. smallest viable audience. And… Attention as a precious resource vs. something to be purchased or stolen, cheap churn, and then move on.

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Resources Marketing 29

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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

How To

Harvard Business

APRIL 8, 2019

Two studies reveal two reasons.

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Research Management Study Talent 53

Johanna Rothman

APRIL 8, 2019

In an ideal agile world, the team would work directly with a customer. When you have a small product that serves maybe three types of customer (new, expert, admin for example), and that customer is down the figurative hall, you might not need any product people. You can create short feedback loops with your customer. (See Part 1 for more info.). The larger the product and the more diverse your customers, the more a single person cannot encompass all the strategic and tactical roles as a single p

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Productivity Agile Strategy Strategy 60