Remove Culture Remove Knowledge Base Remove Leadership Remove Operations
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Embracing Healthy Tensions in a Matrixed Organization

Kates Kesler

long term vs short term investments, M&A activity, enterprise vs operating unit accountability). While Netflix relies heavily on leadership behavioral expectations, the automotive company relies on documented protocols owned and overseen by a person or committee. 1 Networked, Scaled, and Agile.

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Reasons for Today's Stress Pandemic (and Why High-Achieving Women Suffer the Most)

Consulting Matters

The physical strength of men was no longer needed to accomplish knowledge based work and so the bonafide job qualifications were leveled. Yet we are not there because we are still operating in corporate cultures that are aligned towards how man think and operate vs. how women are wired.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Start a knowledge base. It’s time to dedicate a full-time person to building your knowledge base and providing customer education support. Don’t ignore your customer team culture. Consider hiring a “customer operations” person to focus on automation full-time. What not to do.

Metrics 46
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How to Set Up an AI R&D Lab

Harvard Business

It’s poised to revolutionize the way we do business and everyone in a leadership role should be thinking about it. In a knowledge-based economy, research becomes the means of production. When you hire from academia, you’re inviting a group of people into your organization who come from a very specific culture.

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Tecchies vs Business minds - managing people in different departments

freshminds

So how do you manage people where you do not have the practical knowledge of their subject and the job they do? Understand the topic you are working on - To be a useful, co-operative and approachable team member in a tech focused team, don't isolate yourself from the group by seemingly having no relevant knowledge at all.