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Organizational Development for Small Business: What You Need to Know

Asamby Consulting

Organizational development (OD) is a process aimed at improving the effectiveness and efficiency of an organization. It involves developing and implementing strategies to improve the overall performance of the organization, including its people, processes, and systems.

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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Negative organizational culture: The overall culture within an organization can impact teamwork. If the organizational culture promotes competition, silos, or a lack of collaboration, it can trickle down to the team level and hinder cooperation.

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CC’ing the Boss on Email Makes Employees Feel Less Trusted

Harvard Business

My collaborators and I conducted a series of six studies (a combination of experiments and surveys) to see how cc’ing influences organizational trust. He found that increased transparency led workers to conceal information, even when that information was beneficial, such as process improvements they’d discovered.

Culture 37
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Keeping Human Stories at the Center of Health Care

Harvard Business

We need to build an intentional, human-centered culture and approach burnout and well-being comprehensively — aligning them with other organizational priorities. Measuring staff well-being and clinician resilience before and after a new technology or process improvement is deployed is essential to eradicating burnout.

Metrics 28
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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

There is a new generation of real-time employee opinion tools that are starting to replace old-fashioned employee opinion surveys — tools that tell you far more than just what employees think every year. We see five no-regrets steps that organizations can take: Start Using Digital Engagement Tools.

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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

System 28