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How Volvo Reinvented Itself Through Hiring

Harvard Business

But when some CEOs in this position look at the people they employ, they discover a problem: a swath of their existing team doesn’t have the necessary skills or metabolism for change to meet the new challenges. Developing what we call an “M&A strategy for talent” is one way to overcome this.

Talent 28
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How One Hospital Improved Patient Handoffs for the Long Term

Harvard Business

To fix this, in 2012 hospital administrators and managers implemented TeamSTEPPS , a commonly used set of evidence-based strategies and tools (e.g., Surgeons, anesthesia providers, nurses, technicians, and other providers in the perioperative unit were required to undergo training on the program. The Six Stages.

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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

How Digital Business Models Are Changing. No strategy is static. These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. Insight Center. Sponsored by Accenture. Don’t make your AI too lite.

Company 28
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A Tool to Map Your Next Digital Initiative

Harvard Business

Examples include defining and agreeing on new work practices, creating a blueprint for business processes, agreeing on changes to job roles and responsibilities, establishing new performance-management systems, training in new business skills as well as the more obvious training and education in using the new system, and so on.

Tools 28
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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Best Buy responded by reengineering the design of its stores and training some of its staff to be generalists who could help women traverse their stores. At best, they are able to respond in a somewhat coordinated fashion when customers come to them. It does to a degree but can be severely limiting in how much firms can achieve.

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KPMG Consulting Interviews and Culture

Management Consulted

Interestingly, KPMG is the only one of the Big 4 that has not yet acquired a boutique strategy firm. Thankfully, everything stayed in a nice orderly fashion, the way accountants like it, after the audit portrayed Peat Marwick in a favorable light. Business Process Management. Change Management. Other Operations.