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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. We had enough trouble getting the doctors to show up the first time. Vishnu Patel, a respected cardiologist who’d just given his notice.

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How to Manage Managers

Harvard Business

When you’re managing managers, your responsibilities are two-fold: you need to make sure they’re producing good work (as with any employee) and that they’re effectively supporting their teams. You might know how to do the former, but how do you do the latter? And how do you serve as a good role model?

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Before Day 1: Taking Advantage of the In-Between

Tom Spencer

Rather, if you find that you have some additional time before starting your first job post-graduation or even in-between your first and second jobs, these suggestions might provide some ideas on how to best utilize it. This could be a good time to learn a new language, so you can use it on a future work trip.

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How to Get an Employee to Work Faster

Harvard Business

“Sometimes systems are outdated, or workers simply don’t know how to use the tools that they have and they need training,” says Saunders. Case Study #1: Support your perfectionists and look for time-saving tools. ” Case Study #2: Set clear expectations and check-in regularly.

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The Six-Minute Hypothesis Rule

CaseInterview.com

In the debrief sessions, I discovered that these candidates had difficulty determining how to draw the line between asking a few initial clarifying questions vs. asking too many and delving into an unstructured question and answer session with no hypothesis to provide the conversation with some structure. Additional Resources.

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How to Convince Your Boss to Let You Work from Home

Harvard Business

Form a group of colleagues to investigate how other organizations handle employees working from home, and present your findings to HR. Case Study #1: Propose a pilot and then ace it by being responsive and productive. “But I didn’t realize quite how brutal it would be,” he says. .’”

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