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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Southwest Airlines: Southwest Airlines is known for its strong commitment to servant leadership. As a result, the airline has consistently ranked high in customer satisfaction and employee engagement. The company’s founder, Herb Kelleher, believed that putting employees first was the key to success.

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8 Reasons that May Cause You to Loose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. From airlines to banks we experience this all the time. For example, a top airline, Emirates, does not have a clear policy on whether backpacks are included separately in cabin baggage or not.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. From airlines to banks we experience this all the time. For example, a top airline, Emirates, does not have a clear policy on whether backpacks are included separately in cabin baggage or not.

Banking 78
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Like It or Not, “Smart Drugs” Are Coming to the Office

Harvard Business

That said, faking might not be necessary if a doctor deems your desired productivity level or your stress around a big project as reason enough to prescribe medication. Because these drugs are — for the most part — safe, effective, and easy to get, they pose several ethical challenges for both workers and organizations.

Ethics 42
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Consultant Ninja: Health Care is Not a Right: Management.

Consultant Ninja

I do not necessarily agree with nationalized healthcare, but would assert that productive discussion of the issue must be based on specific arguments about what is effective, fair, and affordable for the nation. As a developed nation, ethically we should find a measure to care for those who are incapable of caring from themselves.

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The Case for Trash-Talking at Work, According to Research

Harvard Business

When the builders encountered some technical difficulties while trying to erect the wheel, Richard Branson, the mercurial founder of rival airline Virgin Atlantic Airways, seized the opportunity. As a result, we found that trash-talking boosted motivation and productivity. Trash-talking, however, can also harm the target.

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Consultant Ninja: It started at dinner near a shipyard.: Management.

Consultant Ninja

Good for you for hanging on to your ethics and for not being afraid to admit the emperor has no clothes. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Productivity. (6).