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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Many pro services firms still use fragmented systems or analog methods like spreadsheets to manage projects. How often do you release new products/services?

Agile 52
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How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Avaya embraced innovation as a risk management exercise.

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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

The insurance industry has not been immune to AI’s advancement – whether implementing robo-advisors for investment management (Vanguard and Charles Schwab) or applying AI to insurance and loan underwriting (the Chinese search giant Baidu, which provides enhanced risk assessment capabilities). Assess readiness. Start small.

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5 retail strategies that are here to stay

1 to 1

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Remember, if a retail journey starts slow, your customers will go elsewhere.

Retail 26
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The First Step to Fixing U.S. Manufacturing

Harvard Business

Without the breathing room to invest in new equipment and technologies, smaller manufacturers may be up to 40% less productive than large companies—a gap so sizable that it drags down the entire sector’s performance. In some instances, the end results were firm closures and lost jobs. manufacturers are taking notice.

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How Volvo Reinvented Itself Through Hiring

Harvard Business

Many legacy companies would like to transform themselves into agile, talent-first organizations. Volvo’s turnaround over the last decade offers a great example. Under new ownership (Volvo was sold to China’s Geely by Ford in 2010), the Swedish automaker decided to transform its product line by becoming a premium player.

Talent 28
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The Connection Between Employee Trust and Financial Performance

Harvard Business

Doug identified “Inspiring Trust” as his number one mission in his 10-year turnaround of Campbell Soup Company, where his efforts resulted in cumulative shareholder returns in the top tier of the global food industry, and among the highest measured employee engagement levels in the Fortune 500, particularly with his leadership team.