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Every Organizational Function Needs to Work on Digital Transformation - SPONSOR CONTENT FROM GARTNER

Harvard Business

Other enterprises and their functions are looking to leverage technology to optimize and augment existing operations. In what Gartner calls a third era of enterprise IT, existing investments must be rebalanced and combined with new, disruptive technologies. Aligned Organizational Culture and Capabilities.

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3 Ways to Get More Value from Automation - SPONSOR CONTENT FROM PWC’s Strategy&

Harvard Business

Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. These products are typically not for sale, but they do go through a defined development process and provide clear business benefits. For most companies, however, benefits at this scale are elusive.

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4 Ways to Orchestrate Amazing Ominchanncel Customer Journeys

1 to 1

To keep up, companies are scrambling to enable more customer experience channels for sales and service. Based on that data, build an agile and insight-driven service delivery model. Extend the CX journey across the enterprise Looking at the big picture is key. But simply turning on channels or technology isn’t enough.

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How One CMO Revamped Her Role

Harvard Business

She and the CEO now agreed that she should play an upstream, strategic, enterprise-wide role. As an example, the CEO had been discussing the importance of driving more agile decision making. That sounds great in theory, but actually changing the role would be the hard part.

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There Are 4 Futures for CMOs (Some Better Than Others)

Harvard Business

These efforts have enabled operational efficiencies, cost reductions, and greater agility, preparing companies for the next phase of digital transformation: driving growth. This is a break from the traditional paths of finance, sales, and operations to the top spot. Up : CMOs are promoted into new roles.

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Focus on Keeping Up with Your Customers, Not Your Competitors

Harvard Business

Think for a moment about people as tiny enterprises. They’ve redesigned their core processes in the area of procurement (online shopping), talent acquisition (marketplaces), collaboration (social networking), market research (peer reviews), finance (mobile payments) and travel (room and ride sharing).

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ERP Software for Project-Driven Organizations

Progressus

Many project-driven organizations are finding that they can operate much more efficiently with Enterprise Resource Planning (ERP) software. ERP software coordinates the flow of data between a company’s business processes, providing a single source of truth and streamlining operations across the enterprise. Ensure business agility.