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Our thought leadership predictions for 2021

The Source

Here are our top three: A more agile mindset. This need to ramp up production and meet a requirement for super-fast turnaround times led to wholesale rethinking of processes, and often turned long-held assumptions about just what can be achieved within tight timescales on their head. A more collaborative approach. …

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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

In today’s data-centric digital landscape, intelligence is central to any business strategy, especially as we look towards 2024. According to PWC , talent, technology and data will set winning professional services firms apart from the competition. Bad data, in turn, leads to inaccurate timelines, estimates, budgets.

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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

1 to 1

New products, data breaches, recalls, and inclement weather are just a few examples of the good, bad, and ugly of Black Friday shopping. And of course, the cloud’s ability to react with speed and agility based on fluctuating volume will be key this holiday season. Strategy #5: Connect the entire journey through data analytics.

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5 retail strategies that are here to stay

1 to 1

Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

How Banks Are Capitalizing on a New Wave of Big Data and Analytics. Organizations can scale exponentially by using virtual assistants to help manage areas such as information search, data management, and process automation. Read more from Cognizant: What Consumers Want Online Now from Their Health Care Plans. Manage change.

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The First Step to Fixing U.S. Manufacturing

Harvard Business

In fact, MGI analysis of financial data shows that large publicly traded US manufacturing firms, most of them multinationals with revenues greater than $500 million, averaged returns on invested capital of 22% from 1997 to 2013. As a group, the largest U.S. But now the situation has reached such a tipping point that larger U.S.

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As Work Changes, Leadership Development Has to Keep Up

Harvard Business

Mastering digital requires leaders to be agile amid disruption. Thus, organizations would do well to help leaders go digital through learning content centered around envisioning the future, taking risks, leading change, driving collaboration and leveraging the abundance of data generated by going digital.