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What is the Professional Services Industry All About?

Progressus

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities.

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Marketing Benefits Companies Of Any Size And Type

Business Consulting Agency

Here are some facts and statistics that illustrate the importance of marketing for companies: According to a survey by HubSpot , companies that prioritize marketing are 13 times more likely to see positive ROI than those that don’t. A study by Deloitte found that companies that focus on customer experience and engagement achieve 2.5

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Is a CX reckoning coming? 3 signs that point to ‘yes’

1 to 1

As economic and costs pressures grew, companies across various industries struggled to deliver the type of quick, easy interactions customer expect. Coming off a challenging year, there are major headwinds to contend with as 2023 begins, according to a new Forrester report, “Predictions 2023: Customer Experience.”.

ROI 26
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Upgrade your Legacy System without Disrupting your Project-based Organization

Progressus

For all industries, an average of 60-80% of IT budgets are allocated to keeping legacy systems running. It has the best ROI in the business – a recent Forrester study shows that organizations typically experience 162% ROI with Dynamics 365 Business Central over a three-year period. What are Legacy Systems?

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2023 Instructional Design Trends

Clarity Consultants

If you want to stay on the cutting edge, here’s a look at the 2023 instructional design trends that should be on your radar. However, with the rapid pace at which technology evolves and industries shift, that approach leaves professionals with potentially antiquated skill sets, making them less effective in their roles long-term.

Trends 52
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ERP Software for Project-Driven Organizations

Progressus

Also, with ERP, project-driven organizations companies receive a quicker ROI and cost-efficient use of the resources deployed. It has the best ROI in the business – a recent Forrester study shows that organizations typically experience 162% ROI with Dynamics 365 Business Central over a three-year period.

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A fast-evolving CX landscape reveals opportunities and challenges for brands

1 to 1

CX leaders are grappling with the rapid rise of AI tools, the need to embrace digital while maintaining a human touch, growing associate burnout, and continual pressure to cut costs and demonstrate ROI wherever they can. where CX professionals heard from industry leaders (and each other) about what’s on the horizon.

ROI 26