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Podcast Statistics and Data [March 2023]

Buzzsprout

Every year, media groups like Statista, Triton Digital, and Edison Research run digital media surveys to measure trends, track podcast growth, track listener behavior, and share valuable podcast insights from a global perspective. As of 2022, Brazil came in first for podcast consumption , followed by Sweden and Mexico.

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2022 wage strategies: How contact centers can face the Great Resignation

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Meeting employee needs and equipping them with the right tools with be critical in 2022. In our experience, we have found that even slight increases above market averages will attract better candidates who will be more likely to stay, both in the U.S. In 2022 great EX is a priority. Put employee needs on top. and elsewhere.

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Show report: CX and EX inextricably linked, with empathy as the glue

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airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Stoker said during a briefing with analysts, media, and investors. “So Taylor went on to say business needs to be aware employee psyche is a moving target and this matters in a challenging labor market.

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6 ways to renew (and stick to!) your CX vows

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Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success.

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