article thumbnail

What Retail Can Teach Health Care About Digital Strategy

Harvard Business

Imagining the same ad for a healthcare provider in 2018, even an innovative provider, is a stretch. Like banks, airlines, and retailers, health care providers will need to offer an easy, digital front-end experience to their customers. Insight Center. Health Care’s New Frontier. Sponsored by Optum.

Retail 28
article thumbnail

Competing in the Huge Digital Economies of China and India

Harvard Business

Every Chinese citizen’s “social credit score”, drawing upon public and private data sources can determine what services – from no-deposit apartment rentals to booking airline tickets to dating to government services — are accessible to the citizen. Simultaneously, India’s high growth rate of 7.7%

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

When Should Multinationals Move Back into Venezuela?

Harvard Business

Our company, Frontier Strategy Group, recently polled 20 Latin America general managers about Venezuela’s contributions to their regional revenues. Moreover, mismanagement of the state-owned oil company PDVSA led to additional oil production cuts, leaving foreign reserves dwindling. Exodus of Multinationals.

article thumbnail

9 Sustainable Business Stories That Shaped 2016

Harvard Business

The UN also agreed to slash emissions from the airline industry. This week, Canada announced it would tax carbon nationally by 2018. He disparaged the “quarterly earnings hysteria” and asked companies to submit long-term strategy plans and address environmental, social, and governance (ESG) issues. In the U.S.,

Energy 28