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3 Tactics for Accelerating Company Performance Despite an Economic Downturn

Organizational Talent Consulting

In the following video, Dr. Chermack provides an overview of the process using a small business case study. Examples include social media usage and engagement, organizing survey results, and operational efficiency data trends. 2009, July 22). This video provides some practical insights into scenario planning. Beatty, K.

Company 52
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How to Quantify Sustainability’s Impact on Your Bottom Line

Harvard Business

We chose Brazil’s beef industry as the location of our case study , both for the size and complexity of the industry and for its impact on the planet. Nonetheless, the case study demonstrates that measuring the value of sustainable business can be done, and that sustainable business itself can be cost-effective.

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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

While each company ultimately provides the foundation necessary for successful and efficient customer service, both have stressed the important role customers play in their underlying strategies. Extreme Trust. Gartner & 1to1 Media CRM Excellence Awards. Mobile Marketing. Sales Effectiveness. Social Media. Voice of the Customer. PGreenblog.

Media 37
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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next. ” In this case, McDonald set out to transform the design of VA to help the organization better achieve its mission for veterans. .” The stakes, in other words, were high.

Culture 28