Harvard Business

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. billion vs. $1.2 Automate account management.

Sales 33

Sales B2B Tools Software 33

Harvard Business

MAY 3, 2016

An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. And what are the benchmarks of success?

Education 28

Education Real Estate Research Company 28

Harvard Business

MAY 18, 2017

The articles — “Competing on the Eight Dimensions of Quality” (1987) and “What Does ‘Product Quality’ Really Mean?” ” (2008), it seems to me, is that it serves as an assessment tool that allows managers and executives to benchmark their organizations against other units and companies.

Management 30

Management Turnaround Engineering Benchmarking 30